Terms of Service
Last Updated: 17/01/2026
1. Service Description
CarInsights AI provides AI-powered vehicle fault analysis services, including:
- Analysis of common vehicle faults
- Repair cost estimates (price ranges)
- Inspection advice and precautions
📌 Intended Use:
- • Understanding potential risks before purchasing a vehicle
- • Reference information for repair cost ranges
- • Vehicle model comparison and information organization
⚠️ Important Disclaimer
This report is a risk summary based on public information and model data; it is NOT a physical inspection result, nor is it a recommendation to buy or repair. The content may not cover all possible issues.
2. Unofficial Statement
CarInsights AI is an independent third-party service and is not affiliated with any vehicle manufacturer, dealership, or OEM.
- This service is not authorized or certified by manufacturers.
- Report content does not represent the views of manufacturers or dealers.
- All trademarks and brand names belong to their respective owners.
3. Report Content Disclaimer
3.1 Data Sources & Analysis
This report is generated based on publicly available information about vehicle models, organized systematically and analyzed with model assistance to present a summary of common risk structures for specific models.
This content involves no physical vehicle inspection and does not list all possible issues.
3.2 Limitations on Accuracy
- Report content may be incomplete or not cover all issues.
- Repair costs are AI-estimated ranges, not actual quotes.
- Actual costs vary by region, mechanic, and parts sourcing.
- Vehicle condition varies greatly due to usage and maintenance history.
3.3 No Guarantee
This service does not guarantee:
- The correctness or completeness of report content.
- The actual condition of any individual vehicle.
- The accuracy of repair costs.
- That the report will help you avoid all vehicle issues.
4. Payment & Refunds
4.1 Pricing
- Full Intelligence ($29.90): Complete Fault Analysis + PDF Download (Offline Asset)
- Basic Insight ($9.90): Basic Fault Analysis + Web View Only
- No Data (zero): Free
💡 Plan Differences
Basic Insight ($9.90): Purchase "long-term online access" to view the latest report via a secure link anytime, but does not include PDF download.
Full Intelligence ($29.90): In addition to web access, you own the "data ownership" and can download a PDF file for permanent storage.
4.2 Refund Policy (Digital Goods)
As this is a digital content product accessible immediately upon purchase, it is not subject to a cooling-off period. Once accessed, it is non-refundable.
4.3 Refund Exceptions
Refunds may be requested only in the following cases:
- Technical failure preventing report access
- Duplicate charges
- Report content is completely empty (excluding 'zero data' results)
Refund requests must be made within 7 days of purchase and will be processed within 14 business days upon approval.
5. Term & Termination
5.1 Access Definition
References to "Access Anytime" or "Long-term Access" refer to "the period during which this service platform remains operational".
5.2 Sunset Clause
VibeGraph Studio reserves the right to modify, suspend, or terminate this service at any time.
If we plan to cease operations, we will notify affected paid users via Email 30 days prior to termination.
5.3 Final Delivery
Before termination, we will provide PDF downloads or other means for users to back up purchased reports.
After termination, online access links will expire and no refunds will be issued.
ℹ️ Users are advised to download the PDF report as a backup as soon as possible after purchase.
6. Updates
6.1 Live View
This service uses a Live View architecture. Users accessing reports will always see the latest version of the data.
⚠️ Update Limitations
- We do not guarantee update frequency.
- We do not guarantee data volume increases.
- Updates are dependent on public data availability and AI analysis.
7. Limitation of Liability
7.1 Liability Cap
To the maximum extent permitted by law, our total liability for any claim arising out of or relating to these terms or the service (including direct, indirect, or consequential damages) is limited to twice the amount paid by you for the report.
7.2 Exclusions
We are not liable for:
- Purchase or repair decisions made based on report content
- Vehicle issues not covered in the report
- Differences between estimated and actual repair costs
- Errors in third-party services (AI, search engines)
- Service interruptions due to force majeure
8. User Obligations
By using this service, you agree to:
- Provide accurate Email addresses
- Not misuse or reverse engineer the service
- Not resell or commercially distribute report content
- Understand the report is for personal reference only
9. Intellectual Property
All content of this service (including text, images, interface, code) is protected by copyright laws.
Upon purchase, you are granted:
- Personal Use License: View and print for personal use
- No Resale Rights: Commercial distribution or resale is prohibited
10. Changes to Terms
We reserve the right to modify these terms at any time. Material changes will be effective upon posting on the website.
Continued use of the service constitutes agreement to the modified terms.
11. Governing Law
These terms shall be governed by and construed in accordance with the Laws of New South Wales, Australia.
Any disputes arising from this service shall be subject to the jurisdiction of the courts of New South Wales.
12. Australian Consumer Law
Consumer Guarantees
If you are a consumer within the meaning of the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010), you may have statutory rights and remedies that cannot be excluded, restricted or modified.
Nothing in these terms is intended to exclude, restrict or modify any consumer guarantee, right or remedy conferred by the Australian Consumer Law or any other applicable law that cannot be excluded, restricted or modified by agreement.
To the extent permitted by law, our liability for breach of any implied warranty or condition that cannot be excluded is limited to the re-supply of the services or payment of the cost of having the services re-supplied.
13. Payment Processing
Payments are processed by Lemon Squeezy, which acts as the Merchant of Record for all transactions.
- Lemon Squeezy handles all payment processing, refunds, and chargebacks
- Your payment information is processed directly by Lemon Squeezy
- We do not store credit card or payment details
- For payment disputes, please contact Lemon Squeezy support
For Lemon Squeezy's terms and privacy policy, visit lemonsqueezy.com/privacy
14. Contact Us
If you have any questions about these terms, please contact:
CarInsights AI Support Team
Email: contact@vibegraph.app